Welcome to Swiss Queens Tournament. To avoid any unexpected issues, please follow this check-list before the Tournament starts:

Make sure you are signed in
If you are signed out, click on the icon in the very right upper corner of Arena and sign in.
Double-check you’ve joined the tournament.
If you see the button Join, please click on it immediately. If the page just shows that the tournament will start in a certain period of time, you are all set.
Now click on the Zoom conference link (the link will be sent to you 30 minutes before the tournament starts). When you enter the Zoom conference, we kindly ask you to:
- mute your microphone
- switch the camera on
- never use headphones
- never share screen
- players are allowed to stream if they’d like.
The Arbiters will join you in the Zoom conference. If you have any urgent questions you are able to ask publicly, you are welcome to send them to group chat in Zoom conference before the tournament starts. After the tournament starts we kindly ask you to send your feedback and questions to support@chessarena.com. You’ll be able to report fair play issues in chat. But please mind it is prohibited to report fair play issues publicly, so those reports should only be sent to support@chessarena.com. We recommend doing that on breaks and after the tournament, so you do not waist your time during the game. Please rest assured all reports will be reviewed by Fair Play Team.
After you join Zoom conference, please leave this page open and switch to the Arena page in the same browser.
When the tournament starts, your game will open automatically.

Other general info:

We strongly recommend choosing one of these browsers:
Google Chrome
Safari
Yandex
Please do not leave the tournament page during the tournament
If you have any issues, please write to support@chessarena.com at your earliest convenience. Support Team will react immediately and try to solve the problem as quick as possible.

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